Your Tenancy, Made Simple
Being a Bristol Lettings (Digs) tenant means having everything you need close at hand, from move-in guides and downloadable forms to advice on settling into life in Bristol. We’ve built this page to answer the questions that come up most, so you’re never left chasing information or wondering what happens next.
Whether you’re a student or a young professional, our team is on hand throughout your tenancy, not just at the start of it. If you can’t find what you’re looking for here, get in touch and we’ll point you in the right direction.
Tenant Blog
Practical advice, local tips and useful updates for anyone renting in Bristol, written with real tenant questions in mind.
Tenant Downloads
Tenancy agreements, move-in guides and other key documents, ready to download whenever you need them.
Health and Wellbeing
Renting away from home isn't always easy. Find local support, advice and resources to help you settle in and feel at home in Bristol.
Protecting Your Money
We are members of Propertymark, the leading industry body for letting agencies and property management companies. When using an Propertymark member, your money is protected under the Propertymark Client Money Protection (CMP) Scheme – this protection means that you can claim compensation should an agent misappropriate your rent, deposit or other funds.
For details of how to claim please see the ‘Client Money Security Certificate’.
Additionally, using an approved agent means you are safe in the knowledge that all our staff are fully trained, any advice we give you is in line with current legislation and you’re protected by an independent redress scheme should you ever need it. To find out more about what our membership means, please see the Propertymark Conduct and Membership Rules.
Student FAQ’s
Our FAQs cover everything you need to know – from fees and maintenance to tenancy terms and support during your stay.
Would my parents need to guarantee my rent?
A parental guarantor is required for all student tenancies, covering rent for the full length of your stay. We’ll email your guarantor the application directly, and we need it signed and returned within 15 days of your reservation — you won’t be able to move in until it’s completed.
Do students need to pay council tax?
Full-time students are exempt. If a professional tenant lives with you in a student house, though, they’ll be responsible for council tax on the whole property, not just their share — so it’s worth checking who you’re renting with.
What happens when we move into the property?
We aim to hand over every property clean and ready, but as most student tenancies end on 30 June, anyone moving in around 1 July may see some final cleaning or maintenance being finished around them.
Are there regular inspections during the tenancy?
Yes — we carry out inspections at least quarterly, to check everything’s running smoothly and the property’s being well looked after. It’s a chance to flag anything early, for you and for us.
Why Choose Us
3D Video Property Tours
Using industry-leading Matterport technology, we create fully immersive 3D tours that increase tenant engagement, speed up the letting cycle and reduce time wasting viewings.
Central Bristol High Street Location
Our prominent high street location, right in amongst the student bubble, gives your property constant exposure and provides an accessible, personal service that builds trust with tenants and supports retention.
Experienced Team
Our experienced, knowledgeable and longstanding team means you're not constantly dealing with new faces or repeating conversations. Instead, you'll build a relationship you can rely on.
