Accredited, Regulated, Trusted

Bristol Lettings (Digs) Accreditations

At Bristol Lettings (Digs) trust and professionalism are at the centre of everything we do. We’re proud to hold respected industry accreditations (the only student lettings agent in Bristol to hold the Propertymark) giving peace of mind to our landlords and tenants.

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Propertymark

Propertymarkis the UK’s leading professional body for letting agents.

At Bristol Lettings (Digs), we’re proud members of Propertymark, and the only student letting agent in Bristol to hold this accreditation. Membership means our team follows a strict code of conduct covering client money, deposits and communication, and we’re regularly audited to make sure we’re meeting those standards, not just claiming to. It also gives our landlords and tenants access to independent redress through The Property Ombudsman, should anything ever need resolving.

For us, Propertymark membership isn’t just a certificate on the wall. It’s a commitment to being held to a higher standard than the law strictly requires, and to giving our landlords and tenants real assurance that they’re working with a business that takes that responsibility seriously.

The Property Ombudsman

TPO(The Property Ombudsman) offers an impartial and independent service to resolve disputes between consumers and property agents. Its Code of Practice is widely regarded as a benchmark for fairness, transparency, and professionalism within the residential property sector.

As a registered member of The Property Ombudsman, Bristol Lettings (Digs) upholds the highest standards of ethical practice. Should any concerns ever arise, clients have the reassurance of knowing a trusted resolution process is in place. It’s part of our promise to always act fairly and responsibly.

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